As a Sales Manager, you will play a pivotal role in managing and enhancing client relationships across the aerospace industry. This includes working with Aerospace OEMs, Aircraft Operators, and Modifiers to build strong, long-lasting partnerships. You will be actively involved in pre-sales activities, such as shaping requirements, responding to sources sought and Requests for Information, and collaborating with Program and Engineering teams to develop winning proposals. From initial engagement through final delivery, you will oversee the entire sales process, ensuring seamless communication and coordination between clients and internal teams. Reporting directly to the Head of Sales & Marketing, you will be instrumental in driving business growth and extending presence within the aerospace sector.
Key Responsibilities:
- Implement Market Strategies: Execute commercial & defense market strategies and meet business growth targets by identifying and pursuing new business opportunities within the aerospace and aviation sectors.
- New Business Pursuits: Take full accountability for all new business pursuits from the receipt of customer requests to contract award. Ensure a smooth transition from sales to project delivery.
- Customer Communications: Manage all customer communications, including contract negotiations, updates, and follow-ups. Lead customer satisfaction surveys to ensure positive relationships and identify areas for improvement.
- Pricing Strategies: Develop and implement pricing strategies for customer proposals, ensuring competitive pricing while maintaining profitability.
- Business Forecasting: Support the business forecast process, including tracking sales activities and developing an associated sales action plan to achieve revenue targets.
- Customer Relationship Management: Build and maintain strong relationships with key program executive officers, contracting specialists, and program managers, positioning as a trusted partner in the aerospace sector.
- Competitive Analysis: Monitor and assess the competitive landscape by gathering marketplace information on pricing, products, delivery schedules, and marketing techniques to stay ahead of the competition.
- Consultative Selling: Identify customer needs and position solutions using a consultative selling approach. Collaborate closely with in-house subject matter experts to ensure the solutions meet customer requirements.
- Business Development Tools & Processes: Contribute to improving business development tools and processes to increase efficiency, streamline sales cycles, and optimize client engagement.
- Other Responsibilities: Complete additional projects and tasks as assigned by the manager, contributing to the overall success of the sales team.
Skills and Attributes:
- Driven & Enthusiastic Team Player: A proactive and motivated individual with an entrepreneurial attitude, thriving in a fast-paced and dynamic environment. Demonstrated ability to collaborate effectively across teams to achieve common goals and business growth.
- Interpersonal & Relationship Building: Exceptional interpersonal skills with the ability to build and nurture relationships at all organizational levels. Capable of influencing stakeholders, relating to individuals from senior executives to technical teams, and creating lasting partnerships with clients.
- Sales & Negotiation Expertise: Strong sales acumen with a proven track record of negotiating contracts and closing deals. Skilled in understanding client needs and crafting solutions that drive mutual success.
- Solution-Oriented Mindset: A solutions-driven professional with the ability to quickly assess client challenges and respond with tailored strategies. Comfortable navigating through ambiguity and working with a sense of urgency to resolve customer needs efficiently.
- Effective Communication: Exceptional verbal communication skills and the ability to present ideas clearly and persuasively. Strong written communication skills, with proficiency in preparing summaries, proposals, reports, and presentations that engage and inform both internal and external stakeholders.
- Resilient Under Pressure: Mentally tough and reliable under pressure, maintaining focus and composure to deliver results even in challenging situations or tight deadlines.
- Analytical, Planning & Organizational Skills: Highly organized with a keen ability to analyze market trends, identify opportunities, and plan effectively for business growth. Capable of developing detailed sales forecasts and ensuring timely execution of strategies.
- Prioritization & Time Management: Strong ability to prioritize tasks and manage multiple projects simultaneously while maintaining focus on meeting deadlines and delivering results in alignment with business goals.
Experience
- 10+ years’ experience in Aerospace, Aviation or related field.
- 3+ years’ experience selling engineering services & solutions to Aerospace OEM’s, Aircraft Operators and Modifiers.
- Experience in selling to both commercial and government/defense customers is a big plus.
- Proven track record in building customer partnerships and developing profitable revenue growth.
- Prior experience with aircraft modification engineering and flight testing would be a definite plus.
- Program management background would be a plus.
- Good knowledge of laws and regulations governing contracts and export control.
Job Requirements:
- Bachelor’s degree (BSc in Engineering preferred).
- Ability to travel 50% of the time on average.