About the role

As the Recruitment Operations Office, you will provide specialised expertise; deliver ad hoc projects, technical knowledge and training to all staff and areas within the Recruitment Operations Department. Accountable for the consistent delivery of key services, quality control, implementation of standard practices, QR policies, continuous improvement, candidates information delivery.

Your responsibilities

Operational:

• Develop expertise about the operations of the business they support, about QR Group, HR and Recruitment Operations standard practices and policies

• Contribute to the development and documentation of the processes and key information relevant to their area

• Initiate the assigned requests for exceptional approvals when required Perform regular auditing of all candidates tracking databases and the weekly reports to identify any inconsistencies.

• Suggest mechanisms in order to reduce the errors and escalate repetitive issues to the higher management.

• Produce regular reports, share the team metrics and ensure the team understands the implication of their work and their contribution to results

• Responsible for the information/communication delivered to all our candidates via Applicant Tracking System; ensure that the information is in accordance with all the changes in policies and procedures, as per QR standards and presented in a professional but in the same time inspirational way; working closely with the Recruitment Systems Team

• Coordinate within internal HR department such as HR Admin, HR Payroll and IT to troubleshoot the issues during the SMAs, Offer and Onboarding related issues.

• Coordinate with external TA Vendors to support TA management in developing system enhancement

• Perform other department duties related to his/her position as directed by the Head of the Department

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible

About You:

• Bachelors Degree or Equivalent with Minimum 3 years of job-related experience OR High School Qualification / Vocational Qualification /Diploma or Equivalent (Type of Diploma Based on Role) with Minimum 4 years of job-related experience

• Experience working in an HR, recruitment, call centre or shared services environment.

• Experience working in a multi-cultural environment

Preferred

• Knowledge in Talent Acquisition systems either as an implementer or admin

• Previous Middle East work experience in a large multi-national company Experience working with government/ immigration bureaucracies and processes

• Preferred degree in HR field. Experience in the Aviation or Travel industries Knowledge of Qatar government bureaucracies and immigration processes

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

https://aa115.taleo.net/careersection/QAExternalCS/jobapply.ftl?langen&job231980