At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always ‘Fly Better.’ As one of the most recognised and admired brands globally, we’re driven by innovation and excellence. Join us as a Planning and Optimization Officer and experience a fast-paced, multicultural environment where your ideas and expertise will help shape the future of aviation. Here, you’ll grow alongside professionals from diverse backgrounds, contributing to our shared success and making your span on a global stage.

As a planning and optimization officer your role will be to assist in the planning development and review of resource plans and rosters by applying Industrial Engineering studies using available tools while ensuring effective engagement and deployment standards across areas of Emirates Group Security

In this role you will:

• In Liaison with Business Support Specialist develops various what-if scenarios monitors the planning and the execution of manpower optimisation initiatives whilst acting as technical liaison between vendor and the planning rostering preplanning and real time control teams
• Ensure understanding of the core responsibilities and plans time and workload appropriately to fulfil the deliverables as outlined for the Line department assigned
• Ensure compliance to the standard operating procedures SOPs and work instructions WIs as applicable to Resource Planning and Optimisation
• Escalate critical information or issues arising appropriately and in a timely manner to line Manager/team leads ensuring that the details are accurate, any red flags have been highlighted and operational considerations or recommendations have been suitably
• Agrees positional resource deployment levels for each functional area and to be used as the basis for Roster design and planning Roster framework for positional roles to be shared on a periodic basis seasonal Evaluate feedback from Real Time Control RTCstatistics reports on engagement rule variations and utilise information to review and recommend revised engagement standards This will help in an optimised planed/live review cycle
• Prepare and maintain all regular/adhoc reports pertaining to KPI Seasonal Roster Summary MIS reports ISO Audit Data Supports Business Support Specialist in preparing optimised manual master rosters for assigned volume roster categories based on agreed roster rules
• Summarise optimised roster statistics like roster coverage under coverage utilisation and roster inefficiency to be shared with Line
• Conduct Operational Analytics/Diagnostic Resource Re-estimation based on various what-if operating scenarios Reviews and maintains department wise Engagement Standards and ensure same is aligned with SLACOC documents

To be considered for the role you must meet the below requirements:

• 3 years of experience in planning rostering and optimization
• 12 Years schooling or equivalent

Youll have an edge if you have:

• Experience in the fields related to resource management and scheduling including Business Process Reengineering (BPR) Method Study Work Measurement operations
• Research System user training required on INFORM suite
• Strong analytical ability and diagnostic and problem solving skills
• Effective communication written and verbal and negotiation skills
• Creativity and lateral thinking
• Systematic documentation of project reports systems and processes
• Well versed with the knowledge of standard PC packages mainly MS Office, Power BI, MicroStrategy
• Advance knowledge of MS Excel

At Emirates Group, we’re committed to providing our employees with opportunities to grow and develop their careers. If you’re looking for a challenging and rewarding opportunity, apply today and join our team!

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays worldwide.

Discover what it’s like to live and work in our fast-paced, cosmopolitan home city by visiting the Dubai Lifestyle section on our career’s website: www.emirates.com/careers.