Ground Operations Officer

Job Description:

Position: Ground Operations Officer
Location: Norwich
Working Hours: 6on-3off Shift Pattern – working a mixture of earlies (5:30am-1pm) and lates (1pm-9pm)Bond Helicopters is currently recruiting Ground Operations Officers for our Norwich operation supporting our offshore contract with a major energy company. The Ground Operations role is an integral part of our operation at Norwich, ensuring effective and efficient day-to-day operations of the company’s business activities. The role is responsible on a shift basis for the safe ground handling operation of multiple aircraft, as well as the completion of some Health & Safety checks.We are looking for individuals with a passion for and experience of providing excellent customer services within a highly regulated environment. To be successful, individuals will possess exceptional communication skills, with a can-do attitude who enjoys working within a fast-paced customer focused environment.If you’re interested in joining a professional, close-knit and dynamic team, on excellent terms and with associated long-term employment stability, then please apply to be considered for this exciting vacancy.
About us:Bond Helicopters, a name synonymous with Offshore Helicopters in the North Sea for decades, is delighted to be returning to the spanet. Headed by Peter Bond and supported by a team of leading industry experts, preparations for the commencement of operations are already well underway.Bringing its own unique culture and focus on customer relationships, operational excellence and with a drive for growth, this is just the beginning for Bond Helicopters and there will be endless opportunities and freedom for initiatives.
Responsibilities:

Comply with the processes, policies and procedures incorporated in the Ground Operations Manual to handle aircraft
Coordination of passenger Check-in and manifests
Loading and unloading of passengers onto the aircraft
Baggage and freight manifesting
Loading and unloading of passenger baggage and freight
General labouring duties
Complete aircraft towing operations
Complete aircraft refuelling operations including fuel quality checks
Booking of flight movements
External and internal cleaning of aircraft in line with company procedures
Maintain required records in relation to ground handling operations.
Facilitate security escorting of contractors as required
Act as duty First Aider and Fire Marshall
Completion of daily Flight report and sending to Airport Accounts
Apron FOD checks
Monitoring, responding and actioning individual company email box

Skills, Qualifications and Experience required:Essential

Good IT skills and basic knowledge of all Microsoft Office applications
A passion for service delivery with knowledge of working in a highly regulated industry
Excellent customer service skills and experience
Excellent communication skills with a range of audiences, including management
An efficient and organised personality
Self-motivated and willing to learn and self-develop
Ability to exercise time management to fulfil the role as directed

Advantageous

Experience of working in an airport ramp environment is highly desirable, but not essential
Experience of towing aircraft and driving HGV type vehicles is desirable
Previous knowledge and understanding of what is required of Ground Operations in the Aviation industry is highly desirable

In addition to a Competitive Salary, we will offer you:

Competitive Group Pension Scheme
Comprehensive Life Assurance *
Comprehensive Income Protection *
Comprehensive Travel Insurance *
Comprehensive Private Healthcare (after successful passing of probation) *
Investment in Training, Qualifications and Professional Development

*(Subject to insurance underwriting)Due to the volume of applications received, only candidates selected for interview will be contacted. If you do not hear from us within 20 working days then your application has been unsuccessful on this occasion.

Job Ident #: VN1098

Company Details

Gama Aviation Signature

Two Corporate Drive
Suite 1050
Shelton, Connecticut 06484 USA
www.gamasignature.com

Gama Aviation has operations in 45 locations in 17 countries across five continents, making it one of the world’s leading aviation services companies. Its services include line and base maintenance, FBO services, engineering design, aircraft management...

Benefits:
Health, 401K, dental, vision, long-term disability, life insurance

Supported Manufacturers:
Gulfstream, Bombardier, Dassault, Cessna, Hawker Beechcraft and Embraer

Supported Models:

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Job Info

Location

Farnborough, England, United Kingdom

Type

Permanent

Company Details

Gama Aviation Signature

Two Corporate Drive
Suite 1050
Shelton, Connecticut 06484 USA
www.gamasignature.com