The Role
We’re looking for a Digital Product Owner to join our Digital Experience Team to be the key link between the commercial & operational functions with the IT delivery teams, who always puts the customer at the heart of everything they do.
You will own & deliver areas of easyJet’s digital products and experiences for our customers, driving commercial return and increased customer engagement & satisfaction.
You’ll champion best practice and the role our digital channels can play in our commercial, customer & operations programmes while driving the implementation of feature developments through collaborative working with internal and external partners, putting customer insight/analytics at the heart of our thinking.
What you will need to do this role:
Firstly you will have a passion for digital technology along with experience & understanding of IT development processes and a broad understanding of the role product plays in an organisation.
You will be a smart, hands-on and creative person, with previous experience in delivering digital features, tools and experiences.
A true “customer first” thinker – naturally representing the customer throughout the idea generation and development process whilst maintaining commercial awareness
You will drive data-driven change, basing your decisions on insights and analytics rather than opinions.
Experienced in ecommerce, with the understanding of trading pressures and impact.
A people person with outstanding networking ability to support the need to collaborate with a range of stakeholders across the business and be able to balance marketing, technology, analytics and experimentation at all times.
Self-motivated and results-driven with a “take charge” attitude to manage the full development cycle of a product.
Agile and innovative with the tenacity to thrive in a constantly changing environment.
Very strong presentation and influencing skills
