IndiGo is India’s largest and most preferred passenger airline and amongst the fastest-growing airlines in the world.We have a simple philosophy: offer fares that are affordable, flights that are on time, and provide a courteous and hassle-free travel experience across our unparalleled network. We demonstrate that low cost does not mean low quality. With our fleet of 400+ aircraft, we operate well over 2,200 daily flights, connecting 130+ destinations (of which 40+ are international), welcoming 118 million+ customers on board last year. We have an industry-leading on-time performance and one of the highest customer NPS in the Indian spanet. At IndiGo, we will continue to extend our scope, by spreading our wings internationally, from a domestic carrier to a global aviation leader.

Job Description:

We are seeking an experienced and results-driven Manager to lead our Poise Training programs. The ideal candidate will have a proven track record in training and team leadership, with a deep understanding of poise, etiquette, professional hair and makeup along with image consulting. This role requires strategic oversight of training initiatives, along with the responsibility to travel to various locations to deliver high-impact training sessions. A background in makeup artistry and image consulting is highly valued

Looking for someone to shape the professional development of individuals across the organization while leading a dynamic team in a fast-paced, rewarding environment. The ideal candidate will be instrumental in driving personal transformation and enhancing the overall image and confidence of employees

Key Responsibilities:

• Lead and Manage Training Programs: Oversee the development, delivery, and continuous improvement of poise, etiquette, and image consulting training programs across multiple locations.
• Team Leadership: Manage and mentor a team of trainers to ensure consistency, quality, and engagement across all sessions.
• Strategic Planning: Develop training schedules, travel plans, and resources to ensure programs are effectively delivered within the organization’s goals and timelines.
• Client & Stakeholder Engagement: Foster strong relationships with internal and external stakeholders to assess training needs, provide tailored solutions, and ensure successful program execution.
• Customized Coaching: Provide high-level coaching and feedback to individual participants, helping them enhance confidence, presentation skills, and professional image.
• Content Development & Improvement: Lead the creation and continuous enhancement of training materials, incorporating the latest trends and best practices in poise, makeup, and image consulting.
• Program Evaluation & Reporting: Monitor training outcomes and maintain detailed records, providing insights and recommendations for program improvements.
• Collaboration & Cross-functional Work: Work closely with other departments to align training initiatives with broader organizational goals.

Qualifications:

• At least 5 years of experience in a training or management role, with a focus on personal development, poise, etiquette, or image consulting.
• Strong expertise in makeup application & hair techniques and image consulting.
• Proven leadership experience with the ability to manage teams and collaborate with multiple stakeholders.
• Excellent communication and presentation skills, with the ability to engage diverse audiences.
• Willingness and ability to travel extensively to deliver training programs.
• Strong organizational and project management skills, with a focus on delivering results.
• Exceptional interpersonal skills, with a focus on relationship-building and client satisfaction.
• High standards of professionalism and personal presentation.
• Certification in makeup artistry, image consulting, or related fields is a plus.
• Bachelor’s degree in any discipline

At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connection with all our customers. Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their, but not limited to, gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, persons with disabilities, nationality, age, marital and maternity status.

IndiGo does not charge fees for Job Interviews, Registration, Verification or Offer Letters. All Official communication will be from verified IndiGo IDs (e.g., xxxgoindigo.in). Please report any fake job offer to eco.goindigo.in

At IndiGo we are committed to fostering an inclusive and equitable workplace. All employment decisions are made solely on the basis of merit and qualifications, without regard to a candidate’s gender, race, color, religion, caste, creed, ethnicity, language, sexual orientation, marital status, maternity status, disability, or social and economic background’