Position Purpose:

A Quality Assurance Technician II maintains optimum methods of controlling quality and/or reliability of product or service in assigned areas such as: statistical methods, tooling and gaging, inspection methods, and program planning. Responsible for providing technical support through means of investigations on Quality issues. Assists in implementing plans and instructions in support of departmental policies. The QA Tech will assist in determining Root cause and corrective action for Quality issues using the 8D methodology. Ensures compliance with all applicable regulations and develops and promotes a good working relationship with local regulatory authorities. Ensures a safe, conforming and quality product is delivered to our customers.

Principle Duties and Responsibilities:

Essential Functions:

1. Administer quality control methods required. for the product or service of the area.
2. Prepare or revise department procedures and instructions as specified by senior Quality Assurance personnel to implement quality control requirements.
3. Document revision or modification of systems, methods and techniques necessary to maintain or improve quality and/or reliability as per instructions from senior Quality Assurance personnel.
4. Support special projects as assigned.
5. Responsible for support of activities in one or more areas of the Quality Assurance Department.
6. Write and review both internal and external Corrective Actions.
7. Follow-up on Corrective Action implementation.
8. Support audits and improvement workshops.
9. Assure that the investigations on Quality issues are conducted according to department procedures and work instructions.
10. Participate in process improvement projects related to achieving improved quality or efficiency of Quality processes.
11. Interrogate data and prepares analysis or associated documentation.
12. Maintain a high level of customer satisfaction (internal and external customers).
13. Work with other departments and/or disciplines.
14. Promote and encourages a continuous improvement culture.

Additional Functions:

1. Support the operating priorities as identified by the Quality leadership team. .
2. May support other areas of Quality. .

Perform other duties as assigned.

Other Requirements:

1. Familiar with Geometric Dimensioning & Tolerance (GD&T) standard ASME Y14.5 preferred.
2. Ability to define problems, collect data, establish facts, and draw valid conclusions.
3. Working knowledge of Statistical tools used for problem resolution.
4. Working knowledge Lean/Six Sigma principles(certification preferred).
5. Knowledge of manufacturing and/or maintenance processes (i.e. Assembly, Machining, Special Process, Inspection, etc.).
6. Excellent communication and interpersonal skills required.
7. Proficient computer skills.