How youll help us Keep Climbing (overview & key responsibilities) The Coordinator of Account Services will be responsible for ensuring the effective and consistent delivery of billing support services for Delta Professional Services (DPS) B2B customers. The Coordinator of Account Services is a vital role performing business processes as billing, data analysis, invoices verification, financial data reconciliations, contracts maintenance and corporate client support. This position will report to the Manager of Revenue and Contract Sales at Delta Professional Services (DPS), a wholly owned subsidiary of Delta Air Lines. DPS is a leader in pilot training services and supports customers from all over the world.Executes the billing process for corporate clients.Controls revenue, costs, and business partners services.Provides analysis and financial information insights on corporate accounts.Assists the design of processes, procedures, and corporate account documentation.Ensures corporate accounts information is updated and compliant with internal and external stakeholders requirements.Executes project tasks associated with data gathering or continuous improvement.Supports the Manager – Account Services at DPS for day-to-day activities.
Benefits and Perks to Help You Keep Climbing Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way: Competitive salary, industry-leading profit sharing program, and performance incentives 401(k) with generous company contributions up to 9 Paid time off including vacation, holidays, paid personal time, maternity and parental leave Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health Domestic and International space-available flight privileges for employees and eligible family members Career development programs to achieve your long-term career goals World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies Recognition rewards and awards through the platform Unstoppable Together Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
What you need to succeed (minimum qualifications) 1-3 years of relevant experience within finance or operations management.High school diploma or GED equivalent.Solid organizational and leadership skills.Must be able to effectively work with internal and external business partners to drive DPS work and manage corporate accounts information (sales, costs, contracts).Emotional intelligence and relationship building skills.Excellent verbal, written and presentation skills.Solid computer skills including proficiency with Office 365 (Excel and PowerPoint) or Smartsheet.Work in a fast-paced environment while maintaining an attention to detail.Demonstrates that privacy is a priority when handling personal data.Embraces a diverse set of people, thinking and styles.Consistently makes safety and security, of self and others, the priority.Consistently prioritizes safety and security of self, others, and personal data. Embraces diverse people, thinking, and styles. Possesses a high school diploma, GED, or high school equivalency. Is at least 18 years of age and has authorization to work in the United States.
What will give you a competitive edge (preferred qualifications) Familiarity or broad knowledge of the aviation industry and Operations infrastructure.Desirable experience with analytics software (tableau or Power BI).