We’ve landed! When it comes to innovation and achievement, there are few organisations with a better track record. Join us as we embark on an ambitious journey, evolving our digital commerce platforms and building scalable, resilient, and innovative foundations that enable seamless customer experiences across web, mobile, and connected channels.

Finding brilliant tech talent is vital to the future of easyJet. With opportunities to work across the technology that powers our app, website, and other digital touchpoints, you’ll help connect over 100 million customers to thousands of their favourite destinations!
Located in the One Parc Central building in Sant Martí, with hybrid working available, we’re looking to connect with Product, UX, and Software Development professionals who share our passion for making an impact and helping people all over Europe Get Out There. Apply now and be a part of easyJet’s first digital hub, in the heart of Barcelona!

You will own the vision, strategy and delivery of easyJet’s Martech and Customer Data Platform, leading a multi-domain mission that underpins identity, segmentation, activation and orchestration across digital channels. Leading several Product Owners, you’ll ensure all domains align to deliver a cohesive, scalable ecosystem of tools that enable operational excellence, marketing performance, and strategic growth.
Your focus will be on driving measurable impact: balancing customer value, technical feasibility, data integrity, and business priorities, while creating clarity and cohesion across complex cross-team initiatives.

What you’ll be doing

       Define and own the vision, target state and roadmap for the complete Marketing Technology stack, ensuring capabilities drive measurable customer and commercial outcomes

       Own the Customer Identity domain strategy, ensuring identity, consent and profile capabilities enable trusted, scalable engagement across digital and CRM channels

       Own activation and orchestration strategy, ensuring segmentation and engagement capabilities are coherent, scalable and aligned to customer and commercial outcomes.

       Lead and coach several Product Owners, ensuring aligned priorities, shared outcomes and consistent execution.

       Design and evolve customer journey frameworks and canvases across the easyJet group, ensuring consistency across commercial and operational touchpoints.

       Orchestrate delivery across cross-functional teams (engineering, design, data, etc.) through the product development lifecycle and dependency management, ensuring timely and high-quality delivery of Martech products.

       Partner with engineering, merchandising, UX, and data to discover, define, and deliver high-value solutions.

       Continuously improve the user experience of Martech products by gathering user feedback, conducting usability testing, and iterating on product features.

       Translate complex, multi-domain problems into clear objectives, phased milestones, and measurable outcomes.

       Foster strong product thinking, autonomy, accountability, and continuous improvement across teams.

       Ensure the ecosystem is scalable, resilient, and ready to support real-time operational and marketing use cases.

       Leverage new and emerging technologies, AI and tooling to ensure the easyJet Martech stack is always future facing and has automation as it’s heart for efficient scaling.

       Provide clear communication about product updates, benefits (value), and usage to stakeholders, and organise training sessions to maximise adoption and effectiveness.
 

What you’ll bring to the team

·       Experience owning platform-level product domains (CDP, CRM, identity, data platforms).

·       Market Awareness and proven experience of Martech products: Up-to-date knowledge of Martech trends, emerging technologies, and the competitive landscape.

·       Strong working knowledge of mParticle, Braze, OneTrust, or comparable tools, ideally in real-time or operational contexts.

·       Experience in regulated or complex data environments desirable

·       Strong understanding of customer identity models, consent management and profile unification

·       Ability to balance short-term activation needs with long-term architectural integrity

·       Experience leading multiple POs and/or squads in complex product environments.

·       Ability to bring clarity in ambiguity and simplify multi-domain challenges.

·       Data-driven mindset with solid prioritisation and analytical skills.

·       Excellent communication with both leadership and delivery teams.

·       Understanding of customer experience design, event flows, personalisation, and operational triggers.

·       Effective collaboration with engineering, UX design, research, operational, and marketing teams.

·       Comfortable using AI, automation, and modern product practices to boost impact.

·       User-Centric Mindset: Focus on understanding user needs and delivering solutions that enhance user experience and drive adoption with ability to bring together key parts of the business under a unified vision.

·       5-8 years of product management or related experience.

·       (Nice to have) Experience in airline, travel, customer retention, or similar.

What we can offer you

·       Competitive base salary

·       Up to 20% bonus

·       25 days holiday

·       BAYE, SAYE & Performance share schemes

·       7% pension

·       Life Assurance

·       Flexible benefits package

·       Excellent staff travel benefits

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