Were the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the worlds air travel industry.

Youll find us at 95 of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

Are you ready to love your job? The adventure begins right here, with you, at SITA.

As a People (HR) Country Manager you will be responsible for the delivery of all HR programs which drive business success through the people strategy. You will be part of MEA PEOPLE team who are covering middle East and Africa. You will act as an advisor managing individuals or teams on human resources issues and problems both current and near term. You will be accountable to provide expertise, understanding the issues, giving analysis and recommendations, evaluating the solutions and consequences. On this role, you will work closely to adhere to local and corporate legal policies along with working to implement corporate or departmental initiatives.

The role will be based in Cairo – Egypt, but managing various countries across Middle East & Africa Region

HR Plan Development & Delivery:

• As a thought leader contributes the business perspective and requirements to the development of the annual HR Plan for an organization
• Implements the HR Plan for an assigned organization including talent planning and talent management

Annual Processes & Programs:

• Responsible for the delivery of all HR programs and processes for an assigned organization country territory and/or lateral focus areas
• Deliver and facilitate workshops/learning events that support the employee lifecycle e.g. Performance Management Mid-Year Review , Check In sessions etc.

Organizational & Leadership Effectiveness:

• Contributes to the design and implementation of organizational effectiveness assessments with peer disciplines resulting in improved employee engagement
• Emerging as a thought leader related to the use of organizational effectiveness tools

Workforce Planning: Ensures the organization has the right resource capability and talent to achieve immediate and strategic ambitions both current and for the future.

• Analyses and interprets data regarding resource and talent gaps across the organization country or lateral focus area
• Provides relevant information to business to drive the resource planning for the current needs and future needs. Supports managers building and implementing resourcing plans to make the best resourcing decisions to meet the talent needs that will drive the business

Change Plan Design & Implementation: Informs and implements change and readiness plans including communication plans that enable the successful launch of business-specific programs or processes.

• Implements new or changes to existing business-specific programs or processes for an assigned organization country/territory or for lateral focus areas
• Evaluates business drivers to make a case for change adoption assesses risks and benefits and develops effective change-management strategies and training materials

Employee Relations:

• Acts as a subject matter expert on HR and company policies to provide effective support resolution and improvements for issues in the workforce.
• Is accomplished in handling employee relations and is responsible for the management of employee relations concerns while adhering to corporate HR and legal policies
• Drives the resolution of issues in collaboration with legal partners
• Analyzes issues for trends and leads efforts to reduce employee relation issues for his or her assigned organization/s

HR Operations: Ensures that operational HR services are adopted by employees’ managers and leaders and supports the identification of new opportunities to centralize HR Operations

• Actively supports the adoption and success of the HR Operations model for HR through reinforcing usage by leaders managers and employees
• Continually assesses work processes for opportunities to gain efficiency through moving work to the central HR Operations model

• 8+ years on all HR related disciplines
• At least 5 years’ experience of interaction with senior management
• MEA region and GCC experience are a plus
• Experience working in matrix international/multi-cultural and fast-moving environment
• Previous experience in IT or telecommunication industry is considered an advantage
• Bachelors degree in business management, human resources organizational, or equivalent
• Member of professional HR association
• Project and program management skills and experience
• Collaborative and possessing the courage to challenge
• Strong Customer focus ability to partner with Business Owners
• Fluent in English. French is a plus

Were all about diversity. We operate in 200 countries and speak 60 different languages and cultures. Were really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what its like to join our team and take a step closer to your best life ever.

🏡 Flex Week: Work from home up to 2 days/week (depending on your teams needs)

⏰ Flex Day: Make your workday suit your life and plans.

🌎 Flex-Location: Take up to 30 days a year to work from any location in the world.

🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

🚀 Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!

🙌 Competitive Benefits: Competitive benefits that make sense with both your local spanet and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.