We are partnering with a leading provider of piston aircraft engine overhauls to recruit a new General Manager. This role will oversee all facets of the operation, ensuring the successful execution of maintenance and overhaul projects while effectively managing departmental resources to achieve safety, regulatory, and profitability goals. In addition to operational oversight, the General Manager will also perform sales and marketing efforts, including quoting engine overhaul and aircraft maintenance services to support the company’s financial stability and continued growth.
Responsibilities:
Reporting to Company Ownership, the General Manager will be responsible for overseeing the quality, engagement, and overall work being done by our team on-site. The General Manager will function as the primary face of the operation related to our service offerings and must be an exceptional relationship builder with the drive to provide world-class customer service and maintain acute financial management with overall responsibility for the facility, ensuring that it provides a safe, clean, and employee-friendly standard.
- Managerial responsibility and authority for on-site departments, including Engine Overhauls, Aircraft Maintenance, Sales, Procurement, and Accounting.
- Coordinates activities with all on-site department heads, including but not limited to the Director of Maintenance, Sales Manager, Accountant, and Supervisors.
- Maintain full P&L and Balance Sheet responsibility for the operation; responsible for generating an annual budget that is aligned with company objectives.
- Establishes efficient and economical policies and procedures for the accomplishment of all maintenance.
- Ensures that adequate staffing, facilities, tooling, and equipment are available for maintenance. This includes developing and interacting with all service provider vendors required to operate the facility and includes approval of negotiated terms of sales and services with customers.
- Identify and cultivate new business opportunities, leveraging industry knowledge and established relationships to expand our customer base.
- Build and maintain strong, long-term relationships with customers, ensuring exceptional service and satisfaction throughout the sales process and beyond.
- Utilize in-depth knowledge of piston aircraft engine applications and our MRO services, including STC upgrades, installations, and maintenance, to effectively present and promote our diverse capabilities.
- Stay current on industry trends, competitor offerings, and market demands to provide insights and strategies for capturing new business opportunities.
- Represent The New Firewall Forward at industry events, trade shows, and client meetings, fostering a strong presence and reputation in the aviation community.
- Responsible for the review and approval of employee expenses and invoicing related to the maintenance operations.
- Provide coaching, counseling, and guidance to assigned work groups.
- Attend meetings as needed to discuss critical path areas, planned work, critical parts, and overall aircraft status.
- Promote a culture of safety by monitoring self and others to assure all duties are performed within the guidelines as specified by the Company Safety Manual.
- Establishes and follows Best Practices when scheduling projects and completing project implementations.
