Associate Project Manager

WELCOME TO SITA  

Were the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world’s air travel industry.

Youll find us at 95 of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

Ready to redefine air travel? The journey starts here, with you at SITA.

ABOUT THE ROLE & TEAM:

As Project Manager you will oversee and support internal stakeholders in the Project Management of multiple customer projects within a portfolio.

You will assist on standard projects deliveries within a portfolio. Also, you will define and evolve delivery models, processes and methods of these projects. Support Product Management to improve and evolve product delivery efficiency through industrialization & automation. Be an advocate and supporter of all standards and practices defined within our company.

Success in this role means you pay attention to detail, be time sensitive, possess influencing skills and enjoy working with others of diverse backgrounds within our global environment.

The world is changing. Are you ready to define future of travel with us?

WHAT YOU WILL DO:

• Instrumental in coordinating with product & development and technical teams regarding customer requirements, products and system modifications
• Represent the assigned Project / Program externally and internally, communicating status to all relevant stakeholders incl. engagement of 3rd party suppliers to secure the project’s delivery and ensuring implementation projects are delivered on schedule as per SLAs
• Agree roles, responsibilities, and activities as well as to establish milestones for successful project completion.
• Promote Project Management practice standards and ensure consistent use and performances.
• You identify, analyze, change & mitigate risks including organizational gaps and deliver results to stakeholders and customers alike.
• Provide advice and co-ordinate with key contributors to review program/project status, scope changes, and to detect any deviations or cross program dependencies and facilitate any conflict resolution.
• Support on programs to upgrading customer to up-to-date versions (LifeCycle Management)
• We expect that you can drive small sized projects within a complex organization, which requires some travels (~20 of time).
• We focused on following Principles & Values: Communication, Creating & Innovating, Step up for Customer, Impact & Influence, Leading Execution, Results Orientation & Teamwork

EXPERIENCE:

• IT Professional / Engineer with experience in Software, Networking integration, Microsoft environment.
• Experience in Project Management / Product introduction, process management or design, with knowledge on Project Management Methodology.
• Knowledge of IT/ATI industries and their economic drivers.
• Capability of coordinating, organizing, and influencing virtual teams focused on delivery and support within an international environment.
• Very good background within technical roles, experienced with IT infrastructure incl Network and related Software / Hardware preferably within a Microsoft environment.
• Knowledge of Microsoft Domains and Azure cloud services, local IT infrastructure within a Microsoft environment.
• Competent in Microsoft Office & Sharepoint and Experience with AzureDevOps (or JIRA), MS PowerBI, PowerApps and Project Management tools are beneficial.
• Knowledge about DEVOPS principles and processes are an advantage.
• Airport Operational experience is beneficial to have, but not essential.
• Ability to drive small sized projects within a complex organization.

WHAT WE OFFER:

SITA’s workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer:

🏡 Flex-week: Work from home up to 2 days/week (depending on your Teams needs).

⌚ Flex-day: You may wish to flex your arrival time at the office, to beat the rush hours or you may want to leave the office earlier to pick up your kids from school or to go to your favorite game: We support you in being open about your needs and routine with you manager.

🌎 Flex-location: Benefit for 26 working days from anywhere around the world each year!

🙌🏽 Competitive benefits according to the local spanet

SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.