Coastal Aircraft Services is seeking a disciplined and exceptionally competent Aviation Operations Manager to join our team in Gulf Shores. This multi-role position serves as the logistical heartbeat of our shop. Our ideal candidate is a detail oriented person with multiple years of experience in aviation, automotive parts, or high-stakes logistics and customer service to help us maintain a seamless flow of components and documentation while also being the voice of the company to our customers.

Overall Philosophy:

Workflow Architect: Works together with the DOM to develop, and owns the administration of the master schedule, balancing shop capacity with part lead times to ensure Timely Execution. 

Logistics Command: Manages all parts, materials, and supplies procurement, core returns, and vendor relations, ensuring maximum profit margins and minimum possible wait time for parts.

Financial Integrity: Manages QuickBooks, invoicing, financial and KPI reporting to protect the shop’s profitability. 

Client Liaison: Acts as the primary point of communication with customers for status updates and scheduling. Manages our CRM.

Administrative Compliance: Manages the "paper trail" (work orders, 337s, log entries) to ensure everything is ready for mechanics’ final technical sign-off. Ensure the shop has access to the most current maintenance manuals, service bulletins, and regulatory data required to legally perform work on the specific airframes in the hangar.

Inventory Control: Develop and maintain effective inventory controls. Conduct inventory regularly, but no less than quarterly.  

We are seeking a candidate whose professional character reflects our core values:

• Integrity: You possess an unwavering commitment to honesty and ethical conduct. You understand that our signature in a logbook is a promise of safety.
• Service: As the voice of our company, you are the primary point of contact for our customers and vendors. You provide a gracious and professional experience that reflects our commitment to excellence, ensuring every interaction builds trust and reinforces our reputation.
• Excellence: You strive for a "Zero Rework Mentality." You are meticulous with details and believe that "good enough" is never an option in aviation.
• Technical Foundation: Experience in aviation, automotive parts, or high-stakes logistics preferred. We will train the right person on FAA-specific documentation.
• Software Proficiency: Must be proficient in QuickBooks Online, Google Workspace.  An ideal candidate is also proficient with Quantum MX, but we can teach this skill. 

Benefits

• Competitive Pay
• Health, Vision, Dental Insurance.
• Paid Major Holiday
• Paid Time Off
• 24 Hours Paid Sick Leave.
• More benefits as we continue to grow (retirement plan up next!)