Job Description
Essential Responsibilities
Investigation of field events - collecting and analyzing data, investigating root cause and proposing containment and corrective actions.
Communication with Authority (EASA) regarding recent event and resolutions.
Preparation and maintenance of documentation for Continued Airworthiness (Service Bulletins, Manuals, Repair instructions).
Supporting Field Service Engineering with troubleshooting and technical instructions.
Developing Service design concepts based on user needs, and define allocation to subsystems based on refinement of the design concept with SME in subsystems.
Broadening knowledge of own technical discipline to execute policy/strategy. May include support roles with specialized technical field of knowledge; still acquiring higher level knowledge and skills.
Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work of own team integrates with other teams and contributes to the area.
Resolving issues in situations that require good technical knowledge and judgment within established procedures. Consults more senior team members for issues outside of defined instructions/parameters.
Qualifications/Requirements
Bachelors degree in Aviation field.
Basic experience in the Engineering/Technology & Service Engineering.
Good interpersonal skills.
Good ability in prioritizing client needs, delivering exceptional service, and continuously seeking ways to enhance customer satisfaction.
Desired Characteristics
Strong oral and written communication skills.
Ability to document, plan, market, and execute programs.
What we offer
Our benefits above a competitive salary include:
Annual Bonus
Monthly contribution 6 from your base salary into your Cafeteria or Pension/Life Insurance/Flexi Pass
600 CZK to your Flexipass
Meal vouchers (100 CZK/per day) fully covered by employer
5 weeks of vacation plus 1 paid week off
We also offer our HealthAhead program, which supports employees in their healthy lifestyle: Fresh vegetable and fruit in the workplace twice a week, contribution to multisport card – so you can do sports every day almost anywhere in the Czech Republic, private gym in the building (just for us).
Additional Information
Relocation Assistance Provided: No