The TRAX EMRO Software Administrator is responsible for the effective management, support, and maintenance of the TRAX EMRO application, ensuring optimal system performance, data integrity, and user satisfaction. Additionally, this role includes administration of the Deltek Costpoint SaaS platform, supporting financial and project management operations. The ideal candidate will possess strong technical expertise, analytical skills, and experience in enterprise software administration within an aviation or project-driven organization.

What you will be responsible for: 

• Administer and maintain the TRAX EMRO software environment, including user account management, system configurations, and troubleshooting.
• Document TRAX EMRO system configurations, processes, procedures, and troubleshooting guides for internal use.
• Monitor integration points between TRAX EMRO and Deltek Costpoint, ensuring smooth data flows and accurate reporting.
• Coordinate with Deltek support for Costpoint SaaS upgrades, patches, and issue escalation.
• Support finance, accounting, and project management teams in utilizing Costpoint features and reporting tools.
• Implement and enforce security protocols, including user access controls, audit logs, and compliance with IT policies.

What you need to be successful in the role: 

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field (or equivalent experience).
• 2 years of experience administering enterprise software platforms, preferably in aviation or project-based environments.
• Experience with TRAX EMRO and/or Deltek Costpoint SaaS strongly preferred.
• Solid understanding of SaaS administration, user access controls, and IT security practices.
• Excellent troubleshooting, analytical, and communication skills.
• Ability to work independently and collaboratively across teams.

The rewards of your career at AAR go far beyond just your salary: 

• Competitive salary and bonus package
• Comprehensive benefits package including medical, dental, and vision coverage.
• 401(k) retirement plan with company match
• Generous paid time off program
• Professional development and career advancement opportunities

Physical Demands/Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee may be regularly required to sit, stand, bend, reach and move about the facility.
• The environmental characteristic for this position is an office setting.
• Candidates should be able to adapt to a traditional business environment.
• AAR provides accommodation in accordance with applicable laws through all stages of the hiring process. If you require accommodation for any part of the application and/or hiring process, please advise Human Resources.

Compensation:
The anticipated salary range for this position is $85,000 to $100,000 annually. This range reflects the base salary for candidates who meet the requirements of the role, including experience, education, and location. [In addition to base pay, this role is eligible for a bonus.] AAR offers a competitive benefits package, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan with employer match, paid time off and holiday pay, as well as opportunities for professional development and growth.