Specialist, Airport Workforce Administration

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

• The Specialist, Airport Workforce Administration serves as a team lead, responsible for resolving and approving time codes and leave codes in compliance with company policies and/or applicable CBA. Ensures all Frontline Airport Team members are paid biweekly by ensuring that Payroll is closed for all stations.
• This role is a part of the Airport Workforce Administration team within the Customer Experience Planning and Analysis group.

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Act as the Shift Lead for a 20/7 operation, overseeing timekeeping processes
• Coordinate Airports Timekeeping adherence and compliance to all State and Federal Leave laws
• Manage daily leave balances such as OJI, FMLA and State Leave
• Gathers, collects, organizes, prioritizes, conducts statistical analysis, and presents data concerning business and/or project opportunities
• Act as designated Training Specialist for all Centralized Timekeepers and Team Leads.
• Create and maintain SOPs regarding time keeping and leaves
• Manage all Time related Employee Central Transaction for all Union Team members in Airports in accordance with their respective JCBA
• Submit Payroll for all Airports
• Manage and Oversee grievance payments and over payments
• Lead & facilitates meetings and workshops to solve urgent business needs
• Identify and Lead Timekeeping process improvement initiatives
• Analyze daily reports from WB, Absence Tracker, APS, Employee Central, Mytime to identify Trends and Patterns.Use reports to escalate high users e.g Excessive hours, Swap violations, FMLA user trend etc.
• Works with leaders to identify and scope new process improvement opportunities in the areas of quality, efficiency, cost, and service related to timekeeping and leave Administration
• Develops requirements documents and conducts systems testing, training, and related documentation as necessary for Timekeeping system efficiencies, improvements and adjustment to new State Laws or new JCBA
• Ad-hoc projects
• Acts as the voice of customer (VoC) and voice of business (VoB)

Minimum Qualifications- Education & Prior Job Experience

• High school diploma or GED equivalent

Preferred Qualifications- Education & Prior Job Experience

• Bachelor’s degree
• 3 years of relevant work experience in Workforce Administration or Manpower Planning
• 1 year of Change Management or process improvement experience
• Knowledge of AA policies, procedures, agreements, and functions
• Knowledge of the applicable workforce collective bargaining agreements

Skills, Licenses & Certifications

• Data Analytics
• Effective verbal and written communication skills, with ability to effectively interact with team members at all levels within the company
• Self-motivated and sincere individuals. who can see the importance and impact of their work on the organization’s performance and well-being at large and therefore understand and ensure proper compliance.
• Ability to manage, non-management and contract labor work groups
• Advanced knowledge of Microsoft office to include Excel, Word, Outlook, etc.

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.