Uniteds Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.
Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.
Create what’s next with us. Let’s define tomorrow together.
Job overview and responsibilities:
The Analytics and Innovation (Ai) team at United Airlines works to innovate, transform, and solve complex business problems resulting in significant and measurable enterprise impact through the application of deep cross-functional business expertise and advanced analytics. We work with business and technology partners across the enterprise (e.g. Airport Operations, Contact Centers, Network Planning, Revenue Management, Digital Products, Human Resources, etc.) to influence strategic decisions, enterprise strategy, business process, and to help connect the dots across the enterprise. We aim to be an organization with whom and within everyone loves to work!
Data Scientists within Ai partner with business and technology leaders across the company to deploy AI & ML powered solutions to support and automate business processes. The team works closely with other teams in digital technology with complementing skills and capabilities. The key objectives are to drive incremental revenue, boost customer engagement and to automate manual processes by leveraging state-of-the-art ML techniques. Data Scientists contribute in developing smart and innovative solutions across many of United’s departments.
- Working on projects in conjunction with business teams to identify opportunities for improvement, gather and analyze information and data, develop improvements and innovations
- Apply knowledge of statistics, machine learning, programming, and data modeling to recognize patterns, identify opportunities, evaluate business opportunities, and deliver valuable insights
- Effectively structure communication of insights from work streams and deliver clear and professional presentations to the team/team leaders/managers/stakeholders
- Scope, size and plan DS project roadmaps with clear milestones, metrics and identify potential derailment factors. Drive end-to-end execution from incubation to production.
- Deliver high quality AI/ML solutions and maintain proper documentation to foster seamless workflows and code-reusability principles.
- Performing regular technical coordination/reviews with stake holders and ensuring timely reporting and escalations if any
- Propose and develop innovative solution approaches based on scientific research or empirical studies
This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for
United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.