JOB DESCRIPTION
Job Title: Operations Project Developer Department: Operations Solutions Reports To: Operations Project Manager POSITION PURPOSE:
The Operations Project Developer will Assist the Operations Project Management team to implement, test management and development of Operations Software Applications.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Duties and responsibilities include, but are not limited to:
- Identify, resolve and/or escalate system issues that arise with Operations software applications and provide user support as required. Escalate and coordinate issues to Kalitta IT and/or 3rd party vendors as required.
- Assist IT and 3rd party developers with testing and deployment of software upgrades and enhancements.
- Perform “First-line” support assistance to Operations Personnel for software
applications and collaborate with IT in diagnosing any programming issues.
- Perform project related admin duties including taking meeting notes, writing software user stories, using project management tools and general time and process organization
- Establish and train teams on processes and strategies
- Research and evaluate new hardware and software technology and help make decisions on the cost-benefit analysis of new purchases
- Coordinate with Corporate IT to maintain hardware and software systems as needed
- Creating and updating JIRA’s for program application
- Handle any additional duties as assigned by the Project Management Team
EDUCATION and/or EXPERIENCE:
- Excellent communication skills
- Proficient at managing time and resources
- Detail-oriented
- Ability to draw up detailed project plans and schedules
- Proven leadership skills
- Critical thinking and problem-solving skills
- Capable of managing crises as and when they arise
- Adept at negotiating internally as well as externally
LANGUAGE SKILLS
Ability to read, write and understand spoken and written English
QUALIFICATIONS:
- Excellent verbal and written communication skills
- Excellent computer proficiency (MS Office)
- Must be able to work under pressure and meet deadlines, while maintaining accuracy and a positive attitude
- Must be able to work independently and to carry out duties to completion within parameters of instructions given
- Organizational skills
- Understanding of a part 121 airline with the emphasis in the Operations Control Center a plus
- Previous experience programming in multiple languages such as Python, SQL, Rave, PHP, and ASP
- Ability to learn additional programming language(s), as required
- Basic understanding of System Software, database management (SQL code).
PHYSICAL DEMANDS
The Company can provide reasonable accommodation to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential Functions. The work schedule will be a hybrid schedule and will be implemented at the discretion of the Management team.
ACCOMMODATIONS:
If you need reasonable accommodation for the online application process due to a disability, please call (734) 544-7010. Please include your contact information and details about posted position of interest. Only inquiries regarding assistance for those who need accommodation with the online application process due to a disability will be returned.
**if you cannot apply online, other accommodations can be made**
****Must be authorized to work in the United States **