The position is located in the Office of Civil Rights (ACR). The incumbent serves as an Equal Opportunity Specialist on the Civil Rights Staff, and is responsible for administering and implementing internal programs to ensure Civil Rights and Equal Employment Opportunity (EEO) regulations and object
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Equal Employment Opportunity Specialist

Federal Aviation Administration • 
Washington DC, District of Columbia, United States
Position Type: Contractor
Job Description:

The position is located in the Office of Civil Rights (ACR). The incumbent serves as an Equal Opportunity Specialist on the Civil Rights Staff, and is responsible for administering and implementing internal programs to ensure Civil Rights and Equal Employment Opportunity (EEO) regulations and objectives are met.

Duties

Duties at the F- band will include but are not limited to:

Incumbent performs the duties of the position by applying a basic knowledge and understanding of applicable EEO guidelines and principles with supervision and guidance. For complex inquires and technical assistance those matters are referred to a senior level specialist. The incumbent receives detailed instructions/direction from a manager or more experienced professional; and work is reviewed regularly during assignments and at completion to ensure timeliness and all aspects of quality. The work activities typically support the work of other employees and contribute to activities of the organizational level. The work affect internal and external customers.

Responsible for maintaining and updating records, spreadsheets, databases and reports as necessary. Analyzes issues, identifies problems, and recommends solutions. Prepares routine technical correspondence and periodic reports for submission to local and national FAA Civil Rights Offices. Responsible for supporting outreach to applicant pools and special emphasis programs, alternative dispute resolution program and proactive training and evaluation to enhance the work environment.

Duties at the G- band will include but are not limited to:

Performs a combination of routine and multiple and varying assignments under the general direction of a manager or more experienced professional. Acts an advisor to managers, supervisors and employees within a region or service area on a full range of (EEO) programs.

Applies experience and detailed knowledge of Federal EEO laws, regulations, Departmental and Agency orders, management directives, executive orders, and court decisions. Typical assignments may include: collecting and analyzing data/information conducting research, applying policies and procedures, identifying problems and working with higher level professionals in day-to-day operations.

Demonstrates some independence in planning time and using assigned resources to accomplish tasks or small projects. These EEO programs include, but are not limited to processing complaints, facilitating the resolution of informal complaints, attempting to resolve them before they reach the formal complaint stage, working and communicating with diverse individuals and management officials at all levels, informing
aggrieved individuals and management about the complaint process, their rights in the complaint process and the benefits of mediation.

Inputs and retrieves information and documents in the Agencys official complaint tracking system, reporting in writing, the results of inquiries into each case counseled, coordinating and documenting resolution agreements. Participates on MD-715 Assessments and in all program meetings, conferences, training sessions and workshops. Works with collateral duty mediators, coaches, counselors and other staff in support of mediation and counselor programs as well as other Business Plan Initiatives.

Contacts are primarily internal to the organizational unit, major subdivision, or LOB/SO with a manager and other employees to share information. May have frequent contacts with customers and other external parties on routine matters such as gathering information, explaining regulations, and discussing the customers situations. Work with local schools, universities and private industry in an educational and outreach capacity.

Responsible for maintaining and updating records, spreadsheets, databases and reports as necessary. Analyzes issues, identifies problems, and recommends solutions. Prepares routine technical correspondence and periodic reports for submission to local and national FAA Civil Rights Offices. Responsible for supporting outreach to applicant pools and special emphasis programs, alternative dispute resolution program and proactive training and evaluation to enhance the work environment.

Job Requirements:
Requirements Conditions of Employment
  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
Qualifications

To view the complete qualification standard, applicants should reference- U.S. Office of Personnel Group Coverage Standard for Office Automation Clerical and Assistance Series 0260:

https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0200/equal-employment-opportunity-series-0260/

To qualify for this position at the FV-F level you must demonstrate in your application that you possess at least three years of progressively responsible general experience that demonstrates the ability to analyze problems to identify significant factors, gather pertinent data and recognize solutions, plan and organize work and convey information, with at least one year equivalent to the FG/GS-4.


General experience could have been gained in administrative, professional, technical, investigative, or other responsible work. Experience in substantive and relevant secretarial, clerical, or other responsible area may be qualifying as long as it provided evidence of the knowledge, skills and abilities (KSAs) necessary to perform the duties of this position.

OR


Successful completion of a full 4-year course of study in any field leading to a bachelor’s degree, gained from an accredited college or university. To qualify based on education, you must submit a copy of your college transcripts. If selected, official transcripts will be required prior to employment.

To qualify for this position at the FV-G level you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-F, FG/GS-5-9. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.

Specialized Experience is: Experience applying Federal EEO laws, regulations, policies, and procedures related to EEO Programs, while making recommendations to aide in resolving concerns.

OR

Ph.D. or equivalent doctoral degree.

OR

3 full years of progressively higher level graduate education leading to such a degree.

Applicants should include examples of specialized experience in their work history.

Qualifications must be met by the closing date of this vacancy announcement.

Interviews: Some, all or none of the applicants may be interviewed.

Selection may be made from this announcement or from ACT-ACR-24-ACT009-92301.

You may also be considered for this vacancy based on eligibility under the 30% or More Disabled Veteran Program, and Persons withDisabilities/Persons with Targeted Disabilities. To be considered for one of these special hiring authorities, you must identify your eligibility inyour questionnaire in the Applicant-Preferred Conditions of Employment section. In addition, you must submit documentation that providesevidence of eligibility as indicated in the Required Documents section of the announcement.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.



IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Required Documents

Only supplemental documentation, e.g. transcripts or veteran's documentation will be accepted in combination with your on-line application. These documents must be uploaded, emailed to courtney.a.rowan@faa.gov, or faxed to (609) 485-8995 on or before the closing date of this announcement. All submitted documents should reference the announcement number.

If you want consideration for one or more of the Special Hiring Authorities, documentation that must be submitted at time of application can be found at Direct Hiring Authorities | Federal Aviation Administration (faa.gov)



All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.

If you want consideration for one or more of the Special Hiring Authorities, documentation that must be submitted at time of application can be found at Direct Hiring Authorities | Federal Aviation Administration (faa.gov).

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Salary Range: $45,591 - $80,781
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