Job Summary

The Data Integrity Specialist 2 is responsible to coordinate and provide complete and accurate patient demographics to the Patient Billing Department. Ensure direct contact is made with medical crew on revenue transports within required time frame.

Essential Functions and Responsibilities include the following:

• Review transport documents for accuracy & confirm all documents are properly indexed & Review Pt Care Report for accuracy and request corrections
• Complete required QA spot checks reviews per week and provide feedback to staff; Collaborate with Management and the QA Department to identify training needs within department
• Review and complete base forms requests
• Complete required peer-to-peer quality assurance checks for 25 of previous shift workload, update DIS internal scorecard when applicable
• Monitor transport activity and take inbound calls from crews
• Make outbound calls to follow up with medical crew members and agencies to obtain missing paperwork/information
• Assist in the training of new hires, continuous training, and cross-functional efforts
• Review and complete required department reports
• Other duties as assigned

Additional Job Requirements

• Regular scheduled attendance
• Indicate the percentage of time spent traveling - 5

Subject to applicable laws and Air Methods policies, regular attendance is an essential function of the position. All employees must follow Air Methods employment practices and policies.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Air Methods will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position.

Education & Experience

• High school diploma or general education degree (GED); and two to four years related experience and/or training; or equivalent combination of education and experience
• 2-4 years customer service and/or insurance verification and/or data entry experience; preferred

Skills

• Excellent organizational skills, detail oriented, ability to prioritize, multi-task and meet deadlines
• Advanced customer service and phone skills
• Dependable and self-motivated
• Ability to be a team player with a professional attitude, while working in a fast-paced environment

Computer Skills

• Intermediate with Microsoft Office, including Word, Excel, and Outlook

Certificates, Licenses, Registrations

• None

Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)