Position Summary
We are a global leader in the research, design, integration, manufacture, certification, and lifetime service of flight control, hydraulic, fuel, fluid conveyance, thermal management, lubrication, and pneumatic systems and components for aerospace, energy and other high-technology spanets. The Parker Meggitt facility in Fribourg, Switzerland, designs and manufactures complete condition monitoring, vibration monitoring, and measurement solutions for the aerospace and energy industries.
Joining our team means you are helping to deliver our purpose of ‘Enabling Engineering Breakthroughs that Lead to a Better Tomorrow’. A career at Parker MEGGITT offers boundless potential for professional and personal growth. You will work alongside the brightest minds in the world, help develop innovative technology and products and contribute to our company’s goal of solving the world’s greatest engineering challenges.
For our Motion, Power, Sensing Division site based in Fribourg, we are currently looking for a
Customer Service Specialist
The Position
As “Customer Service Specialist“, you will manage a variety of Parker Meggitt premier customer accounts to deliver a world class service and support. The main responsibilities for this role are as follows:
- Management of Aerospace and Energy customer accounts
- Order & delivery processing and management (OTP / OTR / OTD) .
- Pricing calculations (RFQ & Contracts)
- Customer forecast and demand management
- Customer dispute and overdue’s management
- Management of inventory, revenue and arrears targets.
- Customer master data management (MDG)
Your Profile
- Commercial education or Bachelor’s degree in economics or equivalent.
- 3 years experience in customer account management preferably in an industrial international environment
- Excellent stakeholder management
- Customer service orientated with outstanding communication and listening skills
- Sense of priorities, multi-tasking and ability to manage time and deadlines
- Detail-orientated, reliable and flexible with a good team spirit
- Strong computer skills, including proficiency with Microsoft tools
- Fluent in both French and English
If you are looking for a challenging position with the opportunity to grow in a truly international company, please send your application (resume, letter of motivation, reference letters and diploma) through our website www.parker.com. Please note that only complete applications will be taken into consideration.
