• Professional and proactive day-to-day contact with customers (via phone and email) in order to ensure timely payments
• Identification of non-payment reasons and payment behavior analysis
• Perform analysis, conduct investigations and reconciliations of accounts as necessary

• Prepare and send documents and reports for customers and internal departments (e.g., statement of accounts, balance confirmation, reconciliation files)
• Manage dunning process. Complete in a timely manner all tasks determined by Collection Strategy and Collection tool
• Coordinate cash collection and customer inquiries in Invoicing and Cash Collection cluster
• Prepare documentation of Collection efforts and cooperate with Sales, Legal and 3rd party Collection Agencies
• Follow confidential data protection rules and ensure compliance with internal guidelines and procedures
• Work with accounting documents and process data and vouchers according to procedures
• Ensure customer’s master data in accounting system to be up to date

*Perform all other duties assigned or delegated by supervisors

Free parking, Flight privileges, Relocation support, Employee events, Hybrid working possible, Flexible working hours, Development programs / Training options, Health Plan, Lockers for cyclists / sportsmen

• Master’s/Bachelor’s degree or at least accomplished 3rd year of studies in economic discipline
• 1 year of experience in customer service or in any accounting-related role
• Experience in accounting will be considered an asset

• Very good command of German (written and spoken), minimum B2 level
• Very good command of English (written and spoken), minimum B2 level
• Any experience with ERP and accounting systems will be a strong plus
• Good command of all Windows applications
• Charted Accountant qualifications will be an asset
• Diligent, independent and systematic approach to work
• Communication skills
• Analytical and conceptual mindset
• Numerical skills
• Team player
• Customer orientation
• Flexibility and adaptability

*CV/Resume required

*Must possess permit to work in Poland

The salary offer for this position will be presented after the interview stage, at the time of extending an employment offer, allowing sufficient time to review and discuss the proposed terms of employment and compensation.